| Product / Service | Freshdesk |
| Purpose | Providing a front-end widget for collecting customer feedback |
| Implementation | Widget on side of the screen of customer facing web-frontend |
| | |
| Personal data | emailaddress |
Retention
| Unknown |
| Privacy policy | https://www.freshworks.com/privacy/ |
| Data Residency | European Economic Area (EEA) |
| Data hosting info | https://www.freshworks.com/privacy/data-hosting/ |
| Privacy Shield | https://www.privacyshield.gov/participant?id=a2zt0000000GnbQAAS |
| Data security policy | [PDF] |
| Subprocessor agreement | no |
| Cookies | | freshdesk.com | _ga
zarget_user_id
zarget_visitor_info
Local storage |
|
