Product / Service | Freshdesk |
Purpose | Providing a front-end widget for collecting customer feedback |
Implementation | Widget on side of the screen of customer facing web-frontend |
| |
Personal data | emailaddress |
Retention
| Unknown |
Privacy policy | https://www.freshworks.com/privacy/ |
Data Residency | European Economic Area (EEA) |
Data hosting info | https://www.freshworks.com/privacy/data-hosting/ |
Privacy Shield | https://www.privacyshield.gov/participant?id=a2zt0000000GnbQAAS |
Data security policy | [PDF] |
Subprocessor agreement | no |
Cookies | freshdesk.com | _ga zarget_user_id zarget_visitor_info Local storage |
|