| Product / Service |
Freshdesk |
| Purpose |
Providing a front-end widget for collecting customer feedback |
| Implementation |
Widget on side of the screen of customer facing web-frontend |
| |
|
| Personal data |
emailaddress |
Retention
|
Unknown |
| Privacy policy |
https://www.freshworks.com/privacy/ |
| Data Residency |
European Economic Area (EEA) |
| Data hosting info |
https://www.freshworks.com/privacy/data-hosting/ |
| Privacy Shield |
https://www.privacyshield.gov/participant?id=a2zt0000000GnbQAAS |
| Data security policy |
[PDF] |
| Subprocessor agreement |
no |
| Cookies |
| freshdesk.com |
_ga
zarget_user_id
zarget_visitor_info
Local storage |
|
